The Project Support Specialist performs a variety of tasks that include: customer data management and sales order management in support of construction and service projects for the ESS division. The individual is expected to manage construction and service project data to process customer accounts to be able to receive invoices and make corresponding payments. Also, the Specialist manages sales orders from the creation of non-inventory items to coordination with Finance for propor management of orders. This role requires attention to detail to ensure that project records are accurately maintained and project teams are properly supported with the most up-to-date customer, order, and project documentation. This position prepares, schedules, reports, and tracks project order information. This position supports both, construction and services (LTSA) projects.

• BS or BA degree in business administration or professional work experience in lieu of
• Minimum 5 years' professional work experience
• In depth experience with MS Office including MS Excel
• Experience with ERP systems, ability to multi-task, great attention to detail

• Customer Data Management: Processing of new accounts in ERP. creating customer entity, activation process in cooperation with Finance
• Customer Data Mangement: Compiling, storing, and processing all customer documentation, and keeping recordsas per QMS/ISO standards and processes
• Customer Data Management: coordinates with customer to obtain: credit application, supplier registration forms, remmitance advice, invoices. Works directly on customer portals as required.
• Sales Order Management: Creates non-inventory items. Coordinates with Finance for activation in ERP. Compiles cost-files and order documentation, tax certificates, contracts, etc.
• Sales Order Mangement: Raises sales order and distributes acknowledgments to stakeholders. Communicates with customers on updates and changes.
• Sales Order Management: Coordinates with production and logistics on work planning and shipping requirements. Manages exceptions and overall process from PO to delivery
• Sales Order Management: Validates ERP for items out of inventory. Distributes invoices.
• Sales Order Management: Meets with Service Managers and Finance team for coordination of works, forecasting and follow-up
• Produces Sales Order reports for Finance, and follows up on customer late payments
• Keeps accurate records of customer info and documentation, and assists with project-specific documentation (classification, technical records keeping)
• Schedules team onsite visits (arranging conference room, schedule, lunch, dinner, Travel), and assists with agenda generation for coordination of team travels (domestic/international)

Whether you are just getting started or are an experienced professional, we offer a robust total rewards package to include generous compensation based on market standards, healthcare, wellness, adoption assistance, discounted stock purchase, career development and recognition programs. Some of our superior benefits include parental (maternal and paternal) leave, 401K retirement contribution match at 7%, educational assistance (tuition reimbursement), Short-term Disability (STD), paid holidays, paid vacation, and paid employee referral award.

We appreciate diverse skills/experience and yours could add immense value to our team. Our customers have varied backgrounds and so do our employees. If you are excited about leaving your footprint on our technical customer-centric solutions while increasing sales, we would love to hear from you.

We are proud to be an equal opportunity employer committed to providing employment opportunities regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, and genetic information. If you require an accommodation to complete the application or interview process, please contact us by email at reasonableaccommodation@saft.com and let us know the nature of your request and your contact information.

Saft is a global battery company like no other. Thanks to our historical expertise, combined with our unique industrial approach, we have a leading position in meeting the demands of our customers. Our batteries and battery systems make a difference for all the market sectors they serve.

Established in 19 countries and supported by our 17 production sites, Saft has more than 4,300 employees across the planet and have been manufacturing batteries for more than 100 years. Since 2016, Saft is a wholly owned subsidiary of TotalEnergies, a global integrated energy company that produces and markets energies:  oil and biofuels, natural gas and green gases, renewables, and electricity.

Their 100,000 employees are committed to provide as many people as possible with energy that is more reliable, more affordable, and more sustainable. Active in about 120 countries, TotalEnergies places sustainability at the heart of its strategy, its projects and its operation.  We are a broad energy company that produces and markets energies on a global scale: oil and biofuels, natural gas and green gases, renewables and electricity.